UK Bank Using Technology to Offer 24-Hour Face-to-Face Customer Service

Barclays is making history as the first bank in the UK to offer 24-hour face-to-face banking service to customers through their smartphones. The service will allow Barclays customers to use their smartphones to speak face-to-face with a bank employee beginning December 8 for those with Barclay Premier accounts. The service will become available to other bank customers next year.

See Simon Watkins, Barclays to Launch UK’s First Ever Video Banking Service Allowing Customers to Speak Face-to-Face With Staff on Smartphone, This is Money, Nov. 29, 2014.

Special thanks to Brian Cohan (Attorney at Law, Law Offices of Brian J. Cohan, P.C.) for bringing this article to my attention.