Pre-paid Funeral Plans Failing to Cover the Cost of Dying

The advent of pre-paid funeral plans has led to an industry boom fueled primarily by individuals aged fifty and over. There is a growing concern that this new market has attracted high-pressure salespeople that are forcing potential clients to make semi-involuntary purchases. Industry leaders have sounded the familiar call seeking the benevolent hand of government to reach down to protect these unwitting babes who cannot fend for themselves.

Louise Eaton-Terry, a funeral expert at insurer Royal London, has argued that tough action is needed to protect customers from misleading sales practices. “It’s absolutely right that consumers should be protected from misleading sales practices when purchasing a funeral plan,” she said.

See Angela Monaghan, Pre-paid Funeral Plans Failing to Cover the Cost of Dying, The Guardian, July 8, 2017.